Privacy policy

Data protection

1) Information about the collection of personal data and contact details of the person responsible

1.1We are pleased that you visit our website and thank you for your interest. In the following we will inform you about dealing with your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2The responsible person for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is YouPlant UG (HB), Thomas-Mann-Straße 27, 07743 Jena, Germany, Tel.: 03641/55982352, email: Info@Yourgreens. EU. The person responsible for processing personal data is the natural or legal person who decides alone or together with others about the purposes and means of processing personal data.

1.3This website uses an SSL and TLS encryption. You can see an encrypted connection to the string "https: //" and the castle symbol in your browser line.

2) Data acquisition when visiting our website

When it comes to the mere informative use of our website, i.e. if you do not register or otherwise convey information, we only collect data that your browser transmits to our server (so-called "server log files"). When you call up our website, we will collect the following data that is technically necessary for us to display the website:

  • Our visited website
  • Date and time at the time of access
  • Quantity of the data sent in byte
  • Source/reference from which they came to the page
  • Browser used
  • Operating system used
  • Used IP address (possibly: in anonymized form)

The processing takes place in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. There is no transfer or other use of the data. However, we reserve the right to check the server log files retrospectively, should indicate specific indications of illegal use.

3) Cookies

In order to make the visit of our website attractive and to enable the use of certain functions, we use so -called cookies on different pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser, (so-called session cookies). Other cookies remain on your end device and enable your browser to recognize your browser the next time you visit (so -called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​to an individual scope. Persistent cookies are automatically deleted after a given duration, which can differ depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.

In some cases, the cookies serve to simplify the ordering process by storing settings (e.g. remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 Para. 1 Lit.B GDPR either for the implementation of the contract, in accordance with Art. 6 Para. 1 lit. a GDPR in the event of consent or According to Art. 6 Para. 1 Lit. f GDPR to maintain our legitimate interests in the best possible functionality of the website and a customer -friendly and effective design of the page visit.

Please note that you can set your browser so that you are informed about the setting of cookies and that you can decide individually about their acceptance or that the acceptance of cookies can be excluded for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the auxiliary menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browser under the following links:

Internet Explorer:support.microsoft.com/de-de/help/17442/windowsinternet-explorer-manage-manage-cookies



Firefox:support.mozilla.org/de/kb/cookies-erlauben-und-lehren



Chrome:support.google.com/chrome/answer/95647



Safari:support.apple.com/de-de/guide/safari/sfri11471/mac



Opera:help.opera.com/de/latest/web-preferences/

Please note that the functionality of our website may be restricted if you are not accepted.

4) Contact

As part of contact with us (e.g. via contact form or email), personal data will be collected. Which data will be collected in the event of the use of a contact form can be seen from the respective contact form. This data is saved and used exclusively for the purpose of answering your concern or for contacting and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your concern in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after completing your request. This is the case if it can be seen from the circumstances that the affected fact is finally clarified and if there are no statutory retention obligations.

5) Data processing at the opening of a customer account and for contract processing

In accordance with Art. 6 Para. 1 Lit. B GDPR, personal data will continue to be collected and processed if you provide us with it to carry out a contract or to open a customer account. Which data is collected can be seen from the respective input forms. Your customer account is deleted at any time and can be made by a message to the above address of the person responsible. We save and use the data you have given for contract processing. After completing the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these deadlines, unless you have expressly consented to further use of your data or reserve a statutory further data usage from our website became.

6) Data processing for order processing

6.1To handle your order, we work with the subsequent service providers who support us in whole or in part in carrying out contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary to deliver the goods. As part of the payment processing, we will pass on your payment data to the commissioned credit institution, provided this is necessary for payment processing. If payment service providers are used, we will inform you about this explicitly below. The legal basis for the transfer of the data is Art. 6 Para. 1 lit. b GDPR.

6.2To fulfill our contractual obligations towards our customers, we work with external shipping partners. We give your name as well as your delivery address and, as far as the delivery requires, your telephone number, only for the purposes of the delivery of goods. Art. 6 Para. 1 lit. b GDPR to a shipping partner selected by us.

6.3Delivering of personal data to shipping service providers

- DHL
If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we give your email address in accordance with Art. 6 Para. 1 Lit. a GDPR before delivery of the goods for the purpose of the vote of a delivery date or to terminate the delivery to DHL, provided that you have given your express consent in the order process. Otherwise, we only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Art. 6 Para. 1 Lit. B GDPR. The transfer is only carried out if this is required for the delivery of goods. In this case, a prior coordination of the delivery date with DHL or the delivery notice is not possible.
The consent can be revoked at any time with effect for the future compared to the one described above or to the transport service provider DHL.
- ups
If the goods are delivered by the transport service provider UPS (United Parcel Service Germany Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we will give your email address before delivery of the goods in accordance with Art. 6 Para. 1 Lit. a GDPR for the purpose of coordinating a delivery date or for the delivery of the delivery to UPS, provided that you have given your express consent in the ordering process. Otherwise, we only pass on the name of the recipient and the delivery address to UPS for the purpose of delivery in accordance with Art. 6 Para. 1 Lit. B GDPR. The transfer is only carried out if this is required for the delivery of goods. In this case, a prior coordination of the delivery date with UPS or the transmission of status information in the shipment delivery is not possible.
The consent can be revoked at any time with effect for the future towards the person responsible for the above or to the transport service provider UPS.

6.4Use of payment service providers (payment services)

- Amazon Pay

When selecting the payment method "Amazon Pay", payment processing is made via the payment service provider Amazon Payments Europe S.C.A., 38 Avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon Payments"), to which we will pass on your information given as part of the ordering process in addition to the information about your order in accordance with Art. 6 Para. 1 lit. b GDPR. Your data is passed on exclusively for the purpose of payment processing with the payment service provider Amazon Payments and only insofar as it is necessary. You can get more information about the data protection regulations of Amazon Payments from the website below:pay.amazon.com/de/help/201751600


- Google Pay
If you choose Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment processing is carried out via the "Google Pay" application of your with at least Android 4.4 (“Kitkat”) operated mobile devices that have been operated by an NFC function by loading a payment card stored on Google Pay or a payment system verified there (e.g. PayPal). For the release of a payment via Google Pay of more than € 25,- € previously unlocking your mobile device is required by the verification measure (such as face recognition, password, fingerprint or pattern).
For the purpose of the payment processing, your information given as part of the ordering process and the information about your order will be passed on to Google. Google then transmits its payment information stored in Google Pay in the form of a one -off transaction number to the starting website with which a payment is verified. This transaction number contains no information about the real payment data of your payment method stored in Google Pay, but is created and transmitted as a one -off numerical token. In all transactions via Google Pay, Google only appears as an intermediary for processing the payment process. The transaction is carried out exclusively in the ratio between the user and the output website by loading the payment stored on Google Pay.
If personal data is processed in the transmission described, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 Para. 1 lit. b GDPR.
Google reserves the right to collect, save and evaluate certain process -specific information on every transaction made via Google Pay. This includes the date, time and amount of the transaction, dealer location and description, a description of the goods or services provided by the dealer, photos that you have attached to the transaction, the name and email address of the seller and buyer or buyer or of the sender and recipient, the payment method used, your description for the reason of the transaction and, if necessary, the offer associated with the transaction.
According to Google, this processing takes place exclusively in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of the legitimate interest in the proper accounting, the verification of process data and the optimization and function maintenance of the Google Pay service.
Google also reserves the right to bring the processed process data together with further information that is collected and saved by Google when using further Google services.
Google Pay's terms of use can be found here:

payments.google.com/payments/apis-secure/u/0/get_legal_document


Further information on data protection on Google Pay can be found at the following Internet address:

payments.google.com/payments/apis-secure/get_legal_document


- PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal, we will give your payment data as part of the payment processing to the PayPal (Europe) S.A.R.L. et cie, s.c.a., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"). The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.

PayPal reserves the execution of a credit information via PayPal, direct debit via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment" via PayPal. For this purpose, your payment data will be passed on to the determination of your solvency on credit agency in accordance with Art. 6 Para. 1 Lit. f GDPR on the basis of PayPal's legitimate interest. PayPal uses the result of the credit check in relation to the statistical probability of payment for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values ​​(so-called score values). Insofar as score values ​​flow into the result of the credit information, you have your basis in a scientifically recognized mathematical-statistical process. The calculation of the score values ​​flow, among other things, but not exclusively, address data. Further data protection information, including the information used, please refer to the PayPal data protection declaration:www.paypal.com/de/webapps/mpp/ua/privacy-full


You can object to this processing of your data at any time by a message to PayPal. However, PayPal may remain entitled to process your personal data, provided that this is necessary for contractual payment processing.
- stripe

If you choose a payment method of the Payment service provider Stripe, the payment processing is carried out via the Payment Service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we are informed of the information provided as part of the order process pass on by your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR. For more information on the data protection of Stripe, see the URLstripe.com/de/privacy.


Stripe reserves the right to carry out a credit check on the basis of mathematical-statistical procedures in order to protect the legitimate interest in determining the solvency of the user. The personal data necessary for a credit check and received as part of the payment processing will transmit Stripe to selected credit agencies, which stripe users open on request. The credit information can contain probability values ​​(so-called score values). Insofar as score values ​​flow into the result of the credit information, they have their basis in a scientifically recognized mathematical-statistical process. The calculation of the score values ​​flow, among other things, but not exclusively, address data. The result of the credit check in relation to the statistical probability of payment us uses Stripe for the purpose of deciding on the usage authorization for the selected payment method.
You can object to this processing of your data at any time by a message to Stripe or the commissioned credit agencies.
However, Stripe may remain entitled to process your personal data if this is necessary for contractual payment processing.

7) Use of evaluation and test seal graphics

Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website for the display of our Trusted Shops Gütesiegel and the offer of the Trusted Shops Membership for buyers after ordering.

This serves to protect our legitimate interests on an optimal marketing of our offer, Art. 6 Para. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subelrather Str. 15c, 50823 Cologne.

When calling up the Trustbadge, the web server automatically stores a so-called server log file, which, for example, contains your IP address, date and time of access, transmitted amount of data and the requesting provider (access data) and documents the access. These access data are not evaluated and automatically overwritten at the latest seven days after the end of your page visit.

Further personal data will only be transferred to Trusted Shops, insofar as you decide on the use of Trusted Shops products or have already registered for use after completing an order. In this case, the contractual agreement made between you and trusted shops applies.

8) Online marketing

Use of Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and as part of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads offer to draw attention to our attractive offers on external websites with the help of advertising materials (so -called Google AdWords). In terms of the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are pursuing the concern to show you advertising that is of interest to make our website more interesting for you and to achieve a fair calculation of the advertising costs.

The cookie for conversion tracking is set when a user clicks on an AdS display connected by Google. Cookies are small text files that are stored on your device. These cookies usually lose their validity after 30 days and do not serve personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can see that the user has clicked on the display and has been forwarded to this page. Every Google Ads customer receives a different cookie. Cookies cannot therefore be tracked through Google Ads customers' websites. The information obtained using the conversion cookies is used to create conversion statistics for Google AdS customers who have chosen conversion tracking. Customers learn the total number of users who clicked on their ad and were forwarded to a page with a conversion tracking day. However, you do not receive any information with which users can be identified personally.

Details on the processing initiated by Google Ads Conversion Tracking and how Google's dealing with data from websites can be found here:policies.google.com/technologies/Partner-sites

If you do not want to take part in tracking, you can block this use by deactivating the cookie of Google Conversion tracking via your internet browser under the keyword "user settings". You will then not be included in the conversion tracking statistics. We use Google Ads on the basis of our legitimate interest in a targeted advertising in accordance with Art. 6 Para. 1 Lit. f GDPR. As part of the use of Google Ads, it can also be transmitted to the Google LLC server. come in the USA.

You can get more information about Google's data protection regulations from the website below:www.google.de/policies/privacy/

You can permanently contradict the setting of cookies by Google Ads Conversion tracking by downloading and installing the browser plug-in from Google available under the following link:

www.google.com/settings/ads/plugin

Please note that certain functions of this website may not be used or only used to a limited extent if you have deactivated the use of cookies.

Insofar as legally necessary, we have obtained your consent to Art. 6 Para. 1 lit. a GDPR for the processing of your data presented above. You can revoke your consent granted at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website or alternatively follow the possibility described above for an objection.

9) Retargeting/ remarketing/ recommendation advertising

Google ads remarketing
Our website uses the functions of Google Ads Remarketing, with this we advertise for this website in the Google search results, as well as to third websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). For this purpose, Google sets a cookie in the browser of its end device, which automatically enables interest-based advertising using a pseudonymous cookie ID and, based on the pages you are visited,. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6 Para. 1 lit. f GDPR.
In addition, data processing only takes place if you have agreed to Google that your Internet and app browser history from Google is linked to your Google account and information from your Google account is used for personalizing ads that you can use in the web regard. If you are logged in on Google during the page visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data from Google is temporarily linked to Google Analytics data in order to form target groups. As part of the use of Google Ads Remarketing, it can also be transmitted to the Google LLC server. come in the USA.

Details on the processing initiated by Google Ads remarketing and how Google's dealings with data from websites can be found here:policies.google.com/technologies/Partner-sites


You can permanently contradict the setting of cookies by Google Ads remarketing by downloading and installing the browser plug-in from Google available under the following link:

www.google.com/settings/ads/onweb/


You can view further information and the data protection regulations regarding advertising and Google here:

www.google.com/policies/technologies/Ads/


Insofar as legally necessary, we have obtained your consent to Art. 6 Para. 1 lit. a GDPR for the processing of your data presented above. You can revoke your consent granted at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website or alternatively follow the possibility described above for an objection.

10) Rights of the person concerned

10.1The applicable data protection law grants you comprehensive data subjects (information and intervention rights) about the processing of your personal data, which we inform you about below:

  • Right of information in accordance with Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the processing purposes, the categories of the processed personal data, the recipients or categories of recipients, compared to which your data have been or are disclosed, the planned Storage duration or the criteria for the determination of the memory duration, the existence of a right to correction, deletion, restricting processing, contradiction to the processing, complaint with a supervisory authority, the origin of your data, if not collected by us If an automated decision -making process including profiling and, if applicable, meaningful information about the logic involved and the scope and the desired effects of such processing, as well as your right to information, which guarantees in accordance with Art. 46 GDPR if your data is forwarded in D existing countries;
  • Right to correction in accordance with Art. 16 GDPR: You have the right to immediately correcting you to be incorrect data and/or completion of your incomplete data stored by us;
  • Right to deletion according to Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 Para. 1 GDPR are met. However, this right does not exist in particular if the processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to restrict the processing of your personal data, as long as the accuracy of your data you contest is checked if you reject your data due to inadmissible data processing and instead the Request the processing of your data if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose of the purpose or if you have objected to your particular situation, as long as we have not yet been determined whether our beneficiaries have been established Predominance reasons;
  • Right to information in accordance with Art. 19 GDPR: If you have asserted the right to correct, delete or restrict the processing towards the person responsible, it is obliged to disclose this correction or deletion of the data or Restriction on processing, unless this proves to be impossible or is associated with disproportionate effort. You have the right to be taught about these recipients.
  • Right to data portability in accordance with Art. 20 GDPR: You have the right to obtain your personal data that you have provided to us in a structured, common and machine -read format or to request the transmission to another person responsible, insofar as this is technically feasible;
  • Right to revocation granted consent in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke consent to the processing of data at any time with effect for the future. In the event of the revocation, we will delete the data concerned immediately, provided that further processing cannot be based on a legal basis for unreasonable processing. The revocation of the consent does not affect the legality of the processing that is carried out due to the consent until the revocation;
  • Right to complaint in accordance with Art. 77 GDPR: If you believe that the processing of the personal data relating to it violates the GDPR, you - without prejudice to any other administrative or judicial legal remedy - have the right to complain to a supervisory authority, in particular in the Member State of your whereabouts, your job or the place of the alleged violation.

10.2RIGHT TO OBJECT

If we process your personal data on the basis of our predominant interest in the context of a balancing of interests, you have the right to object to this processing with effect for the future for reasons that arise from your special situation.
If you make use of your right to object, we end the processing of the data concerned. However, further processing is reserved if we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, fundamental rights and fundamental freedoms, or if the processing of assertion, exercise or defend legal claims serves.

If we are processed your personal data to operate direct mail, you have the right to object at any time to the processing of personal data relating to the purpose of such advertising. You can exercise the objection as described above.

If you make use of your right of objection, we end the processing of the data concerned for directives.

11) Duration of the storage of personal data

The duration of the storage of personal data is measured on the basis of the respective legal basis, in the processing purpose and- if relevant- also based on the respective statutory retention period (e.g. commercial and tax law retention periods).

When processing personal data on the basis of express consent in accordance with Art. 6 Para. 1 lit. a GDPR, this data is stored until the person concerned revokes his consent.

If there are statutory retention periods for data that are processed in the context of legal transactions or legal transactions on the basis of Art. 6 Para. 1 lit. b GDPR, this data is routinely deleted after the retention periods, provided that it is no longer necessary for the fulfillment of contract or contract are and/or on our part there is no legitimate interest in the further storage.

When processing personal data on the basis of Art. 6 Para. 1 Lit. f GDPR, this data is saved until the person concerned exerts his right of objection in accordance with Art. 21 Para. 1 GDPR, unless we can compelling legitimate grounds Provide the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 Para. 1 lit. f GDPR, this data is saved until the person concerned exerts his right to object in accordance with Art. 21 Para. 2 GDPR.

Unless otherwise aroused from the other information of this explanation about specific processing situations, stored personal data will also be deleted if they are no longer necessary for the purposes for which they were collected or processed in any other way.